Public Sector Organizations’ Performance Evaluation Via Customer Satisfaction Approach: Twin-Client Scenario with Competing Interests: The Case of Pakistan’s FTO. Journal of Asian Development Studies, [S. l.], v. 6, n. 4, p. 13–29, 2017. DOI: 10.62345/jads.2017.6.4.3043. Disponível em: https://www.poverty.com.pk/index.php/Journal/article/view/3043. Acesso em: 1 aug. 2026.